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Press officer:

Dr. Michael Haas

(Tel. 0711 | 627 69-411, michael.haas@neustart.org)


As of 1st January 2007, the federal state of Baden-Württemberg commissioned NEUSTART gemeinnützige GmbH with the performance of all tasks, measures and services which are relevant with regard to probation support and courtassistance.

NEUSTART gemeinnützige GmbH is a non-profit organisation and was founded in 2004. NEUSTART is a wholly-owned subsidiary of the Austrian association NEUSTART, which has been active in judiciary social work for more than 50 years.

The state’s final decision in favour of NEUSTART was preceded by a two-year-regional pilot project in Stuttgart and Tübingen (01.01.2005 – 31.12.2006), which was the result of a call for tenders by means of which the suitable contractpartner was determined within the scope of a multi-level, Europe-wide selection procedure. The assignment of the tasks to NEUSTART with regard to the whole federal state, too, was the result of a call for tenders.

NEUSTART has based its work on three central principles: digesting the past –coping with the present – securing the future. These principles determine the self-image and the work of the currently just 470 full-time and 650 voluntary NEUSTART employees in Baden-Württemberg, who provide assistance and support for approximately 19,000 clients who are on probation,who carry out 3,800 surveys in the context of court assistance and who intervene in 1,800 cases of victim-offender mediation every year. With their work, they make a decisive contribution to ensuring protection against crime as well as against the social consequences and interactions of crime: NEUSTART works with constructive conflict management and assists its clients according to their needs.

Uniform quality standards applying to all services of probation support and court assistance as well as of the victim-offender mediation, and the active involvementof voluntary work as central factor of probation support are considered by NEUSTART as the guarantors of the successful rehabilitation of individuals in a very volatile life situation.

Across the state, there are nine subsidiaries (in the cities of Freiburg, Heilbronn,Karlsruhe, Mannheim, Ravensburg, Reutlingen, Rottweil, Stuttgart, Ulm) whose organisational concept also takes the specific regional particularities of their clients into account.

The head office itself is located in Stuttgart. The management consists of Dipl.-Ök. Volkmar Körner (economic affairs) and Dipl. Soz. Arb. (FH) Christian Ricken (social work and organisation of the institutions).